Subscription & Billing Terms

Atlas Mind policy

Last updated

1. Purpose and application

These terms explain how Atlas Mind's paid plans are priced and billed. They add to, and do not replace, your rights under consumer law. Read them with the Terms of Service and the Privacy Policy.

Paid plans are not yet on sale. These terms will apply to them when they are.

2. Substantive provisions

2.1. Plans and prices

Atlas Mind's paid plans are billed monthly in pounds sterling. Prices include VAT where it applies.

PlanPriceBilled
Personal£9.00 per monthMonthly, until you cancel
Pro£19.00 per monthMonthly, until you cancel
Team£39.00 per user per monthMonthly for each user, until you cancel

The Free plan costs nothing and needs no payment details. Enterprise plans are priced by written agreement. What each plan includes is shown on the pricing page. Use of AI models is set and billed separately by your AI provider, not by us.

2.2. Before you pay

Checkout shows the plan, its monthly price, the total you will pay and that the plan renews every month until you cancel. Nothing is charged until you confirm. If we offer a free trial, we will tell you before it starts how long it lasts, when the first payment will be taken and how to cancel before then.

2.3. Payment

Payments are handled by our payment provider through its secure checkout. Your card details go directly to the provider; we never receive or store your full card number.

2.4. Renewal

Your plan renews automatically each month on the day you first subscribed, and the monthly price is charged to your payment method each time, until you cancel.

2.5. Cancelling

You can cancel at any time from your account. Your plan then stays active until the end of the month you have already paid for, and you are not charged again. When a paid plan ends, you can still open your Mind on your computer and export it; the paid plan's features and limits stop.

2.6. Price changes

If we change the price of your plan, we will email you at least 30 days before the new price applies. You can cancel before then and will not pay the new price.

2.7. Failed payments

If a monthly payment cannot be taken, your paid plan ends at the end of the month you have paid for, and you can still open and export your Mind. You can subscribe again at any time.

2.8. Charges you do not recognise

If you think you have been charged in error, write to [email protected]. We will look into it and refund any amount taken in error.

3. Customer rights, administration and changes

Nothing in this document is intended to restrict rights that cannot lawfully be excluded, including applicable statutory consumer and data protection rights. Where this document conflicts with mandatory law, the mandatory rule prevails. Complaints, concerns and requests can be sent to [email protected].

Forlais may revise this policy to reflect changes in the service, third-party requirements or applicable law. Any revision that materially affects customer rights will be communicated in the manner and timeframe required by the applicable agreement and law. The date of the latest revision is shown with this document.