Atlas Mind policy
1. Purpose and application
This policy describes eligibility, age-related risks and the protection of children where the service may be accessed by under-18s.
2. Substantive provisions
2.1. Eligibility
State a clearly approved minimum age and any organisation-managed minor access rules; do not imply an age threshold was technically implemented without a verified check.
2.2. Likely access assessment
Assess whether children are likely to access the actual service, notwithstanding business positioning. Document audience, marketing, features, connected content, registration routes and any age-estimation or assurance decisions.
2.3. Design safeguards
Where children may access, minimise profiling, high-risk recommendation, excessive data collection, public exposure and unsafe contact. Apply the UK Children’s Code or other law to the extent applicable, based on recorded assessment.
2.4. Reports and intervention
Make a route available for safety, consent and privacy concerns involving minors, restrict inappropriate sharing and document escalation, lawful parental rights and safeguarding disclosures.
3. Customer rights, administration and changes
Nothing in this document is intended to restrict rights that cannot lawfully be excluded, including applicable statutory consumer and data protection rights. Where this document conflicts with mandatory law, the mandatory rule prevails. Complaints, concerns and requests should be directed through the verified contact details published by Forlais.
Forlais may revise this policy to reflect changes in the service, third-party requirements or applicable law. Any revision that materially affects customer rights will be communicated in the manner and timeframe required by the applicable agreement and law.